Safe Gambling

We take player safety seriously and provide clear tools and support to help you control your play. This page describes our approach to responsible play, how to set limits, and where to get help if gambling stops being fun. Information is practical and direct. Use account settings, support, or self-service controls to adjust activity immediately. If you need a break or permanent exclusion we make those options available. Read the sections below for quick instructions, signs to watch for, and contacts for professional assistance.

Slots Plus Responsible Gambling

Committed to safe play and practical controls. Options are available in your account and through customer support. Decisions you make are honoured when you set limits or request exclusion.

Player Protection Principles

Clear rules for account use and fair handling of limit requests. Controls are applied on request and processed according to our published terms. Privacy and discretion are maintained for all responsible-gambling actions.

Tools to Manage Gambling Activity

Deposit Limits

Set daily, weekly, or monthly deposit caps in account settings. Limits stop new deposits once reached. Adjustments can take effect immediately or after a short pending period depending on the option selected.

Loss Limits

Choose a loss limit to cap net losses over a period. Loss limits do not affect play but prevent further losses beyond the set threshold. Use this to control spending and protect your balance.

Time Limits and Session Reminders

Enable session timers and reality checks to receive reminders after a set playing time. Session reminders show elapsed time and recent activity so you can pause or stop as needed.

Self-Exclusion and Temporary Breaks

Request a temporary timeout or longer self-exclusion through account settings or support. Timeouts lock access for the selected period. Self-exclusion prevents sign-in until the chosen re-entry date and can be made permanent on request.

Recognizing Signs of Problematic Behaviour

Watch for increasing time spent, chasing losses, borrowing to play, neglecting obligations, or hiding activity. If gambling feels compulsory or causes distress, act early and use limits or exclusion tools.

Guidance for Staying in Control

Set strict deposit and loss caps before play. Schedule play times and stick to them. Treat gambling as entertainment with a fixed budget. Avoid using gambling to cope with stress or financial trouble.

Access to Professional Help and Support Organizations

Contact Gamblers Anonymous for peer support and local meetings. Use national helplines and provincial problem-gambling services for counselling and referral. Emergency mental-health services should be used if there is immediate risk. Support contacts are also available via live chat and account support if you need help finding local resources.